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Designing digital work : concepts and methods for human-centred digitization

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Notes
  • Bibliographic Note
    Includes bibliographical references and index.
    • Content
    • Introduction
    • Elicitation requirements
    • Value-oriented articulation
    • Alignment of multiple perspectives : establishing common ground for triggering organizational change
    • Acting on work designs : providing support for validation and implementation of envisioned changes
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      Reader Reviews