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Implementing digital reference services : setting standards and making it real
- Lankes, R. David [editor] |
- McClure, Charles R [editor] |
- Gross, Melissa [editor] |
- Pomerantz, Jeffrey [editor]
- ISBN1856044629
- publisher
- descriptionxv, 232 pages : illustrations
- Loan PeriodRoom Use Only
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Bibliographic Note
Includes bibliographical references and index.