Advanced Search

Customer care & interpersonal skills

Locations

Item is Digital Only

This item does not have a hard or physical copy, and therefore it can only be viewed through an electronic device. You can access the eBook by clicking the "View Online" button above.

Other Related Information

Content
  • Key concepts in communication
  • Telephone techniques
  • Interpersonal communication
  • Customer service communication skills
  • Introducing transactional analysis
    Subjects